Today's modern market puts pressure on business managers to deliver profitable and consistent outcomes, while meeting demanding customer expectations.
Businesses can't afford not to understand their cost of quality, as it impacts their margins and ultimately their reputation, putting future success at risk.
The True Cost of Quality is a model used to evaluate the effectiveness of resource utilisation to produce a product or service, or put simply, how efficiently you can meet your customers' expectations.
Read our whitepaper on “True Cost of Quality” here
Learn more about the current version of the ISO 9001:2015 Standard.
View our Quality Training courses here.